These Terms of Service (the “Terms”) govern access to and use of the 4walls website, web application, Telegram bot and related services. Please read them carefully. By accessing or using the Service, you agree to be bound by these Terms, including the Acceptable Use Policy set out in Part B. If you do not agree, you must not access or use the Service.
These Terms should be read together with the 4walls Privacy Policy, Cookie Notice, Advertising Policy, Notice and Takedown Procedure and Listings Disclaimer, each of which is incorporated into these Terms by reference.
Part A — General Terms
1.1 In these Terms, unless the context otherwise requires:
1.2 Headings are for convenience only and do not affect interpretation. The words “including” and “include” are illustrative and do not limit the generality of the preceding words. References to a Part, Section or clause are to a Part, Section or clause of these Terms.
2.1 Acceptance. By accessing, browsing, signing in to or otherwise using the Service, you confirm that you have read, understood and agree to be bound by these Terms.
2.2 Minimum age. The Service is intended only for individuals who are at least eighteen (18) years of age. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. We do not knowingly permit persons under 18 to create an Account.
2.3 Capacity on behalf of others. If you use the Service on behalf of a business or other organisation, you represent that you are authorised to bind that organisation to these Terms, and references to “you” include that organisation.
3.1 Nature of the Service. 4walls is an aggregator of residential rental listings in the Republic of Maldives. The Service collects, organises and displays Listings that have been publicly published on Source Sites, so that Users can search, filter, save and receive Alerts about them in one place.
3.2 Features. The Service may include, without limitation: (a) an “Explore” feed and map of Listings; (b) search filters; (c) a “Watching” area for saved Listings and Alert preferences; (d) Alerts delivered via Web Push and/or the Telegram Bot; (e) an “Account” area including account deletion; (f) a “Report” function for Listings and Sponsored Advertisements; and (g) attribution of each Listing to its Source Site.
3.3 No SMS. The Service does not send SMS messages. References to “phone” alerts mean Web Push notifications delivered to your device.
3.4 Free of charge to Users. Access to the Service, Accounts, saved Listings and Alerts is currently provided to Users free of charge. We reserve the right to introduce paid features in future, subject to prior notice in accordance with Section 17.
3.5 Evolving Service. We may add, modify, suspend or discontinue any feature or part of the Service at any time, with or without notice, and without liability to you.
4.1 Not an agent or broker. 4walls is not a real-estate agent, broker, landlord, property manager or intermediary. We do not own, let, manage, inspect or verify any property shown on the Service, and we do not act on behalf of any Listing Advertiser or any User.
4.2 No party to any transaction. We are not a party to any communication, negotiation, viewing, tenancy agreement, deposit, payment or other arrangement between you and any Listing Advertiser. Any such arrangement is solely between you and the Listing Advertiser.
4.3 Contact the Listing Advertiser directly. Enquiries about a Listing (including availability, price, condition, terms or viewing) must be directed to the Listing Advertiser using the contact details shown in the Listing or on the Source Site. Do not contact 4walls about a Listing's availability or terms; we hold no information beyond what is displayed.
4.4 No payments through the Service. The Service does not process rent, deposits or any other payments between Users and Listing Advertisers. You should never transfer money in reliance solely on information displayed on the Service.
4.5 Your own due diligence. You are solely responsible for verifying the identity of any Listing Advertiser, the existence, condition and legal status of any property, and the terms of any tenancy before entering into any commitment.
5.1 Source of Listings. Listings are aggregated from publicly accessible pages on Source Sites. Listing text, contact details and other data are reproduced from those public pages. Photographs are generally displayed by linking to (“hotlinking”) images hosted on the Source Site or its image servers and are not stored as copies by us, save as necessary for technical operation. Each Listing indicates its Source Site.
5.2 No warranty as to Listings. Listings are third-party Content. We do not create, verify, endorse or guarantee any Listing. Without limitation, Listings may be inaccurate, incomplete, outdated, duplicated, already let, withdrawn, or misleading. Prices, availability, location, size, features and photographs may differ from reality.
5.3 Indicators are not warranties. Any labels, badges, freshness indicators, duplicate markers, approximate map locations, “new” or “possibly gone” status, or similar signals displayed on the Service are generated automatically or on a best-efforts basis, are provided for convenience only, and do not constitute any representation or warranty.
5.4 Approximate locations. Map positions are approximate and may not reflect the actual location of a property.
5.5 Links to third-party sites. The Service contains links to Source Sites, Advertiser websites and other third-party resources. We do not control and are not responsible for the content, availability, privacy practices or terms of any third-party site. Your use of any third-party site is at your own risk and subject to that site's terms.
5.6 Third-party photo hosts. Because photographs are loaded from third-party servers, those servers may receive technical information from your device (such as your IP address), as described in our Privacy Policy.
6.1 Google Sign-In. Accounts are created and accessed using Google Sign-In. We receive your email address and its verification status from Google; we do not receive your Google password. Your use of Google Sign-In is also subject to Google's terms and policies.
6.2 Invitation and allowlist. During the soft-launch period and at our discretion thereafter, access to signed-in features may be restricted to Users who have received an invitation or whose email address is on an allowlist. Open public sign-up may be enabled or disabled by us at any time. We are under no obligation to grant any person an Account.
6.3 Account security. You are responsible for maintaining the security of your Google account and the devices you use to access the Service, and for all activity occurring under your Account. You must notify us promptly at [email protected] of any unauthorised use.
6.4 One person, one Account. Accounts are personal. You must not share, sell, transfer or permit any other person to use your Account.
6.5 Accurate information. You must not impersonate any person or misrepresent your identity or affiliation.
7.1 Opt-in. Alerts are sent only where you have set up Alert criteria and enabled a delivery channel (Web Push and/or Telegram Bot).
7.2 Delivery not guaranteed. Alerts are provided on a best-efforts basis. We do not warrant that Alerts will be timely, complete or delivered at all, or that any Listing will remain available when an Alert is received. Delivery depends on third-party services (including browser push services and Telegram) outside our control.
7.3 Unsubscribing. You may stop Alerts at any time by changing your Alert settings, revoking browser notification permission, using the relevant command in the Telegram Bot, or deleting your Account.
7.4 Telegram. Your use of Telegram is subject to Telegram's own terms and privacy policy.
8.1 Housing-related advertising. The Service displays Sponsored Advertisements from Advertisers in housing-related categories, in accordance with our Advertising Policy. Sponsored Advertisements are clearly labelled.
8.2 No endorsement. The display of a Sponsored Advertisement does not constitute an endorsement, recommendation or warranty by us of the Advertiser or its goods or services. Any dealings with an Advertiser are solely between you and that Advertiser.
8.3 No behavioural targeting. Sponsored Advertisements are not targeted on the basis of your profile, behaviour, searches or location, and we do not provide your Personal Data to Advertisers, as described in the Privacy Policy and Advertising Policy.
8.4 Reporting. You may report a Sponsored Advertisement using the Report function provided with the advertisement.
9.1 Our rights. Except for third-party Content (including Listings and Sponsored Advertisements), the Service and all software, design, text, graphics, logos, trade names (including “4walls” and “Banana Works”), compilations, data structures and other materials created by or for us are owned by or licensed to [LEGAL ENTITY NAME] and are protected by applicable intellectual property laws. All rights not expressly granted are reserved.
9.2 Limited licence to you. Subject to your compliance with these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your own personal, non-commercial purpose of searching for residential accommodation.
9.3 Third-party rights. Listings, photographs, Source Site names and marks, and Sponsored Advertisement content remain the property of their respective owners. Nothing in these Terms grants you any right in such third-party Content. Reference to a Source Site does not imply any affiliation with, or endorsement by, that Source Site.
9.4 Feedback. If you send us suggestions, ideas or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose without obligation to you.
10.1 Who may report. Any person — including a Listing Advertiser, the owner of a photograph or other Content, or a person whose Personal Data appears in a Listing — may request that a Listing or its photos be removed, or that other Content displayed on the Service be corrected. The procedure is also set out on the Help page.
10.2 How to report. Reports may be made by (a) using the “Report” control on the relevant Listing, or (b) emailing [email protected] with the information set out in our Notice and Takedown Procedure, including the link to the Content, the reason for the request, and the reporter's relationship to the Content.
10.3 Our response. We aim to review and, where appropriate, act on complete reports within 2 working days of receipt. This is a target and not a guarantee. We may remove, hide, correct or retain Content at our sole discretion, may request further information, and may decline requests that are incomplete, unsubstantiated or made in bad faith.
10.4 Source Site content. Removal from the Service does not remove the original advertisement from the Source Site. Where Content remains published on a Source Site, a request should also be directed to that Source Site. Where Content has been removed by us, we may take steps to prevent it from being re-ingested, but cannot guarantee that it will not reappear if republished on a Source Site.
10.5 No obligation to monitor. We do not pre-screen Listings and are under no general obligation to monitor Content. The Notice and Takedown Procedure is our principal mechanism for addressing unlawful or objectionable Content.
10.6 Misuse. Knowingly submitting a false or misleading takedown request is a breach of these Terms.
11.1 “As is” and “as available”. To the fullest extent permitted by applicable law, the Service and all Content are provided “as is” and “as available”, without any warranty, representation, condition or guarantee of any kind, whether express, implied or statutory, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, title and non-infringement.
11.2 Listings. Without limiting Section 11.1, we expressly disclaim all responsibility for the accuracy, completeness, legality, currency, price, availability or quality of any Listing, and for the conduct of any Listing Advertiser, Advertiser or other User.
11.3 Availability. We do not warrant that the Service will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.
11.4 No professional advice. Nothing on the Service constitutes legal, financial, property or other professional advice.
11.5 Fraud warning. Rental fraud may occur on classified advertising platforms. You should exercise caution, view properties in person where possible, and never pay deposits or fees to persons whose identity and authority you have not verified.
12.1 Exclusion of indirect loss. To the fullest extent permitted by applicable law, in no event shall 4walls, its owners, officers, employees, contractors or agents be liable to you for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profit, revenue, business, opportunity, goodwill, data, deposit, rent or anticipated savings, howsoever arising, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if advised of the possibility of such loss.
12.2 Specific exclusions. Without limiting Section 12.1, we shall have no liability for any loss or damage arising from: (a) reliance on any Listing or indicator; (b) any dealings, tenancy or payment between you and any Listing Advertiser or Advertiser; (c) any failure, delay or non-delivery of Alerts; (d) any unavailability of the Service; (e) third-party sites, services or Content; or (f) unauthorised access to your Account resulting from your failure to keep your credentials or devices secure.
12.3 Aggregate cap. To the fullest extent permitted by applicable law, our total aggregate liability to you arising out of or in connection with these Terms or the Service shall not exceed the greater of (a) the total amount (if any) paid by you to us for the Service in the twelve (12) months preceding the event giving rise to the claim, and (b) [MVR AMOUNT — counsel to confirm, e.g. MVR 1,500].
12.4 Non-excludable liability. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
13.1 You agree to indemnify, defend and hold harmless 4walls and its owners, officers, employees, contractors and agents from and against any and all claims, demands, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms, including Part B; (b) your misuse of the Service; (c) your violation of any law or the rights of any third party; or (d) any false or bad-faith takedown request submitted by you.
14.1 By you. You may stop using the Service at any time. You may delete your Account through the Account area of the Service. The effect of deletion on your Personal Data is described in the Privacy Policy. Accounts with administrative ownership roles cannot be self-deleted and must be closed by contacting us.
14.2 By us. We may suspend, restrict or terminate your access to the Service or your Account, in whole or in part, at any time and without prior notice, where: (a) you breach these Terms; (b) we reasonably suspect fraudulent, abusive or unlawful activity; (c) we are required to do so by law or a competent authority; (d) we withdraw your invitation or allowlist access; or (e) we discontinue the Service.
14.3 Effect. Upon termination, the licence in Section 9.2 ends immediately. Sections 1, 4, 5.2–5.3, 9, 11, 12, 13, 14.3, 18, 19 and 20, and any other provisions which by their nature should survive, shall survive termination.
15.1 Our collection and use of Personal Data is described in our Privacy Policy and Cookie Notice. By using the Service, you acknowledge that you have read those documents.
16.1 Businesses wishing to advertise on the Service should contact [email protected]. Advertising arrangements are subject to our Advertising Policy and any separate written terms agreed with the Advertiser.
17.1 We may amend these Terms from time to time. The “Last updated” date at the top of these Terms indicates when they were last revised.
17.2 Where a change is material, we will take reasonable steps to notify signed-in Users (for example, by a notice on the Service) before the change takes effect, where practicable.
17.3 Your continued use of the Service after amended Terms take effect constitutes acceptance of the amended Terms. If you do not agree, you must stop using the Service and may delete your Account.
18.1 Governing law. These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or the Service shall be governed by and construed in accordance with the laws of the [Republic of Maldives — confirm].
18.2 Informal resolution. Before commencing formal proceedings, you agree to first contact us at [email protected] and allow a period of thirty (30) days to attempt to resolve the dispute informally.
18.3 Jurisdiction. Subject to Section 18.2 and to any mandatory rights you may have under applicable law, the courts of [Malé, Republic of Maldives — confirm] shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Service.
19.1 Entire agreement. These Terms, together with the documents incorporated by reference, constitute the entire agreement between you and us regarding the Service and supersede all prior understandings.
19.2 Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed, and the remaining provisions shall continue in full force and effect.
19.3 No waiver. No failure or delay by us in exercising any right or remedy shall operate as a waiver of that right or remedy.
19.4 Assignment. You may not assign or transfer your rights or obligations under these Terms. We may assign or transfer our rights and obligations to an affiliate or to a successor in connection with a merger, acquisition, reorganisation or sale of assets, provided that your rights under these Terms are not materially diminished.
19.5 Force majeure. We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including failures of Source Sites, hosting, network, power or third-party services, natural disasters, governmental action or civil unrest.
19.6 No third-party beneficiaries. Except as expressly provided, no person other than you and us has any right to enforce these Terms.
19.7 Language. These Terms are drafted in English. If a translation is provided, the English version prevails to the extent of any inconsistency, unless otherwise required by law.
Questions, notices and requests concerning these Terms should be sent to:
[LEGAL ENTITY NAME] (trading as Banana Works / 4walls)
[REGISTERED ADDRESS]
Email: [email protected]
Advertising: [email protected]
Part B — Acceptable Use Policy
B1.1 This Acceptable Use Policy (the “AUP”) forms part of these Terms and applies to all Users. Capitalised terms have the meanings given in Part A.
B2.1 You must not, and must not attempt to, or permit or assist any other person to:
B3.1 We may investigate any suspected breach of this AUP and may, at our sole discretion and without prior notice, take any action we consider appropriate, including removing Content, blocking IP ranges or devices, rate-limiting, suspending or terminating Accounts, and reporting matters to law enforcement or other competent authorities.
B3.2 Our failure to enforce this AUP in any instance does not waive our right to do so subsequently.
B4.1 Suspected breaches of this AUP may be reported to [email protected].
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